Privacy Policy

We take our commitment to your privacy seriously, and we treat any information you provide us with care. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us.

Who We Are

Mean and Green (meanandgreen.com) is the online trading name of Mean and Green Ltd ("we", "us"), a company registered in England and Wales (Company No. 05052863).

What Information we Collect

When you place an order or otherwise interact with this website, we may ask you to provide certain information. We collect the details provided by you along with information we learn about you from your use of our service and your visits to our website. We also collect information about the transactions you undertake including details of payment cards used. We do not store the actual credit card details themselves.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

We use cookies to enhance your shopping experience and may record your IP address. Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site, you must have cookies enabled if you wish to add items to your basket and place an order.

Session Recordings

We may sometimes record user's browsing sessions on our website to enable us to identify problems and further enhance the user experience. No personally identifiable information is included in these recordings and sensitive data such as passwords and payment information are not recorded. These recordings will be viewed by staff of meanandgreen.com only.

How We Use this Information

We may use analysis software to look at IP addresses and cookies for the purpose of diagnosing faults with our website and to evaluate the validity of transactions. This information is not used to develop a personal profile about you.

We will use your personal information for a number of purposes including the following:

Where we propose using your personal information for any other use we will notify you first. You will also be given the opportunity to withhold or withdraw your consent.

Who Else May See Your Data

Generally, we will only use your information internally within our company and will keep your information confidential except where disclosure is required or permitted by law. However, we may need to disclose your information to third parties in order to complete your order, e.g. providing your name and address to our delivery agents, e.g. Royal Mail.

Data Security

We use the latest security measures to protect your details when you shop with us. We use 256-bit SSL Software to encrypt your credit/debit card information when you place an order on our secure server, which means that only we are able to decrypt the information in order to process your transaction.

Marketing Communications from Us

When ordering or otherwise interacting with us we may give you the chance to subscribe to our email newsletter. If you no longer wish to receive newsletters from us, you can click on the link in the email or contact us.

We may also occasionally send you a catalogue by post to the delivery address specified when placing your order. If you do not wish to receive such communications then please contact us.

Marketing Communications from Third Parties

We do not pass your information on to third parties unless you give us your consent - either at the time of providing the information to us, or previously if we have already received consent from you.

Your concerns

If you have any concerns about anything contained within this privacy policy, or you wish to modify the information we hold about you, then please contact us.