We charge a flat postage rate per order, regardless of how many items you order. The rate depends on where in the world you are and whether you require a standard or premium service.
For UK addresses, you can choose from one of the following services:
For addresses outside the UK, our international rates are as follows:
Our guaranteed services mean that if we fail to deliver on time, then we will refund the shipping fee in full. "Any time" deliveries can be made from 7am to 6.30pm.
Guaranteed services apply only to those items shown as in stock in your basket. If they're out of stock, we can't deliver them next day! If only some of your items are out of stock, then we will send the in-stock items by your chosen shipping method, and the remaining items will be delivered for free by our standard method as soon as they come back in stock. Whichever option you choose, you only ever pay one shipping charge per order.
Although the majority of our economy service deliveries are made using Royal Mail, and the majority of our premium service deliveres are made using DPD, we reserve the right to use alternative carriers as necessary.
In exceptional cases, we reserve the right to quote an additional amount for postage when sending heavy or bulky items, especially when sending outside the UK. Further details in our terms and conditions.